From Mashable: “How Higher Education Uses Social Media“
Looking at the infograph below, the overall trend is, unsurprisingly, upwards (the numbers are from 2012). Section #2 and and the first portion of #3 were most interesting to me. Personally, I am heartened to see the new ways universities are putting social media to good use. “Lack of Features” jumps out as an area for improvement, or opportunities for improvement, depending on how one looks at it.
(Click on the image below for an even larger version):